1. INFORMATION TO THE USER
Who is responsible for the processing of your personal data?
DAVINCI TECH S.L is RESPONSIBLE for the processing of the USER’s personal data and informs him that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and the Organic Law 3/2018, of December 5 (LOPDGDD).
Why do we process your personal data?
To maintain a commercial relationship with the user. The operations planned to carry out the treatment are:
- ATTENTION OF REQUESTS OR REQUESTS MADE THROUGH CUSTOMER SERVICE
- STATISTICAL ANALYSIS
For what reason can we process your personal data?
The legal basis that allows us to process your data depends on the purpose for which it is processed, the breakdown is as follows:
- ATTENTION OF REQUESTS OR REQUESTS MADE THROUGH ATTENTION
- The Controller has a legitimate interest in responding to the requests or queries that are raised through the different means of customer service.
- If the user raises a query or request related to the informed rights, we are legitimized by compliance with legal obligations
- STATISTICAL ANALYSIS, the person in charge has a legitimate interest in carrying out statistical analysis.
For how long will we keep your data?
They will be kept for no longer than necessary to maintain the end of the treatment or there are legal prescriptions that dictate their custody. When it is no longer necessary to do so, they will be deleted with adequate security measures to guarantee the anonymization of the data or their total destruction.
To whom do we provide your personal data?
Your data will not be communicated to other third parties. If for any reason it is necessary to communicate said data to third parties, you will be informed in advance and the corresponding steps will be taken to do so.
Except for the cases in which a legal requirement obliges to communicate said data to a third party.
What are your rights?
Right to withdraw consent at any time.
Right of access, rectification, portability and deletion of your data, and limitation or opposition to its treatment.
Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
Contact information to exercise your rights:
DAVINCI TECH S.L, C/Altozano 16. Email: info@davinciguides.com
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
USERS, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data They are necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary.
The USER guarantees that the personal data provided to the CONTROLLER is true and is responsible for communicating any changes thereto.
The RESPONSIBLE informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, it is not guaranteed that the information and services provided are completely adjusted to your needs.
3. SECURITY MEASURES
That in accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data for which they are responsible, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information so that they can exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER through DAVINCI ARTE S.L, C/Altozano 16. Email: info@davinciguides.com
